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DRAFT - for attorney review. This document is a starter template, not legal advice. It must be reviewed and finalized by a Florida-licensed attorney before production launch.

Terms of Service

Last updated: [DATE] · Effective: [DATE]

These Terms of Service (“Terms”) govern access to and use of Instant Metal Quote (“IMQ,” the “Service”), provided by Extreme Roofing Solutions, LLC (“ERS”). By creating an account or using the Service, you agree to these Terms. If you use the Service on behalf of an organization, you represent that you are authorized to bind it.

1. Accounts

You are responsible for your account credentials and all activity under your account. You must provide accurate information and promptly update it. We may suspend accounts that violate these Terms or pose a security risk.

2. Subscriptions & payments

Paid features and job deposits are billed through QuickBooks (Intuit). Fees, billing cycle, and any deposit-collection features are described at purchase or on your invoice. Except where required by law, payments are non-refundable. Taxes may apply.

3. Customer data & the role of quotes

Customers (contractors) are responsible for the accuracy of data they enter and for their relationship with their Homeowner clients. Quotes generated by IMQ are price estimates for convenience only and do not constitute a binding contract, offer, or guarantee of price, availability, or workmanship. A binding agreement for roofing work is formed solely between a contractor and their client under a separate written contract that complies with applicable Florida law (including any required license disclosures, lien-law notices, and cancellation rights). ERS is not a party to any contractor - Homeowner agreement.

4. Acceptable use

You may not misuse the Service, including by attempting to breach security, access another organization’s data, reverse engineer the Service, or use it unlawfully. See our Acceptable Use Policy [LINK].

5. Data processing

Our handling of personal information is described in the Privacy Policy. Where ERS processes Homeowner personal information on a Customer’s behalf, the Data Processing Addendum [LINK] applies.

6. Intellectual property

The Service, including its software and content, is owned by ERS and its licensors. You receive a limited, non-transferable right to use it per these Terms.

7. Disclaimers

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. ERS DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ERS DOES NOT WARRANT THAT QUOTE CALCULATIONS, PRICING, OR MEASUREMENTS ARE ERROR-FREE; USERS MUST VERIFY ALL FIGURES BEFORE RELYING ON THEM.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, AND ITS TOTAL LIABILITY WILL NOT EXCEED THE FEES YOU PAID IN THE 12 MONTHS BEFORE THE CLAIM. [Confirm cap with counsel.]

9. Termination

You may stop using the Service at any time. We may suspend or terminate access for breach. Upon termination, your right to use the Service ends; data handling follows the Privacy Policy.

10. Governing law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws rules. [Confirm venue/dispute-resolution clause with counsel.]

11. Changes

We may update these Terms; material changes will be posted here with a new effective date and, where required, notice.

12. Contact

Extreme Roofing Solutions, LLC - [STREET ADDRESS], St. Augustine, FL [ZIP] - [SUPPORT EMAIL].

Terms of Service · IMQ